At Banjo Cycles we pride ourselves on our customer reputation. In the unlikely event that you are not 100% happy with your purchase then don’t hesitate to get in touch and well make arranges for the return, a full refund or exchange within 90 days from the purchase.
Any purchase can be returned to us for any reason, provided it is received by us in an unused condition in/or with its original packaging and receipt. Should the bike have any sign at all of usage or wear and tear, a restocking fee will be charged.
Refunds will be processed using the same method of payment used for the original purchase. Credit & Debit card refunds must be made to the card used for the original purchase. Due to the high incidence of fraud we regret that we are unable to offer any refund without a prior contact via email or telephone.